---
title: Bestival Festival Cashless RFID Case Study | Tappit
description: Tappit provided festival organisers with a cashless RFID solution at Bestival. Read more.
---
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Festivals
## Major festival goes cashless with Tappit
# Bestival
“Bestival has always been about escapism and queuing doesn’t really make that any easier. We think Tappit’s wristbands can be a big part of solving that.”
**Rob Da Bank
Co-Founder & Curator, Bestival**
Held each year at Lulworth Castle in Dorset, UK, the 4-day festival sees 30,000 people (18,000 adults and 12,000 children) stay at the site. The sister festival of Bestival, Camp Bestival is jam-packed with entertainment, from stellar musical morsels and cultural delights to stunning sideshow attractions and lashings of family fun.
**Challenges and Objectives:**
When organising a live event for families with young children, security, simplicity and fun are top priorities. With so much to do and see, Camp Bestival wanted to make sure their customers spent as little time as possible in queues so they could spend more time having fun with the family. Moreover, Camp Bestival wanted to protect their customers big and small from theft and fraud.
Further, event organisers were conscious that outdoor events come with unique challenges of their own. Safety had to be the main priority for the event, and if the weather took a turn for the worst, they had to be ready. Much to event organisers’ and attendees’ dismay, the final day was cancelled due to adverse weather conditions, forcing event organisers to think on their feet to solve logistical problems like refunds and cash outs.
**Results:**
- **Enhanced family fun.** In a recent study conducted by Tappit, 84% of individuals surveyed reported that they worry about theft at festivals. Tappit’s system enabled families to ensure their families had funds without the risk of their children losing their money. In addition, using the Tappit cashless system allowed families to monitor their spending. In Tappit’s study, 79% of festival-goers stated they consider the budget when attending a festival.
- **Quicker queues boosted sales.** Customers pre-loaded funds onto Camp Bestival-branded wristbands and scan them at vendor stations to complete purchases. Bar staff were delighted by the ease and simplicity of the system, and without having to deal with cash management or slow credit card transactions, queues throughout the festival grounds moved faster.
- **Convenient cash out. While everyone was understandably disappointed, customers were reassured by knowing their money was safe and secure. After the event, customers could cash out the remaining balance on their wristbands through a simple process online. It’s safe to say event organisers were glad they didn’t have to worry about cashing out physical tokens while trying to evacuate the campsite.**
- **Reporting and insights.** With valuable insights collected throughout the event, Camp Bestival was able to create actionable plans to improve their event, including which vendors were most popular and which areas needed staff reallocation based on footfall.
### The bottom line:
One of the biggest and most-loved family-friendly festivals in the world, Camp Bestival is a multi-award winning festival that combines an all-encompassing family experience with an action-packed camping holiday. By implementing the cashless Tappit solution, Camp Bestival:
- Offered a safe solution for families
- Enhanced the speed and efficiency of their kiosks
- Mitigated customers’ concerns when the weather became unsafe
- Collected valuable data and insights to improve future events
### Tappit features used:
-  Cashless payment system
-  Cashless RFID
-  Event success consultancy
-  Dedicated onsite event delivery support
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## Related customer stories
- ## [Festival   Family-friendly festival success Camp Bestival Camp Bestival offered a safe solution for families and avoided potential chaos when unforeseen challenges arose. Learn more](https://tappit.com/case-studies/camp-bestival)
- ## [Festivals   Blanco y Negro Music Unite with Tomorrowland Barcelona “We were looking for a partner with a great reputation to enhance our cashless festival experience. Tappit was the clear choice. Not only were we impressed by Tappit’s expertise, but also the insights into our attendee behaviour that their solutions offer. These insights will help us continually improve the experience for the fans, and we are looking forward to working with Tappit over the next three years.” Learn more](https://tappit.com/case-studies/unite-with-tomorrowland-barcelona)
- ## [Festivals   Spanish family festival goes cashless Slap! Festival “The Tappit team did a great job, successfully implementing the system only 8 days before the start of the Last Stand Football Fan Park. Going cashless with Tappit increased my sales, minimised the hassle of reconciliation and helped us make the most of our inventory allowing our team to focus our energies on delivering the best quality event possible. I would recommend working with Tappit” Learn more](https://tappit.com/case-studies/slap-festival-2)
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