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The Road Back to Live Sports: The Fans’ View

This report provides invaluable insights into fans’ attitudes towards returning to live sports in the wake of COVID.

Download our report and access insights such as:

  • When fans are thinking about returning to live sports
  • The measures that should be implemented to make fans feel comfortable about returning
  • The importance of omnichannel fan engagement for a successful future
  • How fan data can be used to increase loyalty and drive revenue

“Within 8 weeks, Tappit delivered a seamless mobile pay solution for the Jags. With average spend of Jags Pay users being over 60% higher than our average spend per fan and a record spend per head in Jags’ history. We are delighted with the success to date. We are now focussed on driving the adoption of Jags Pay, as the more we understand our fans, we can give them an even more personalised, even more incredible experience.”

Chad Johnson, Chief Content Officer, Jacksonville Jaguars

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Reasons to go cashless with Tappit


Customer experience

Shorter queues.

Less to carry, less to lose.

Never miss the action.

Use your wristband for entry, food and drink.



22% increase in takings.

Transactions 80% faster.

Reduce theft and fraud.

Increase sponsorship revenue.

No cash management.



Which fans spent what, when and where.

Who sold what, when and where.

What works, what doesn’t.

Recognise your most valuable fans.

Improve customer flow.

Targeted marketing based on previous customer behaviour.

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